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OUR Privacy Policy
At Cyan Collections, we are committed to protecting your privacy and ensuring a secure and seamless shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, shop, or interact with us in any way. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We CollecT
We may collect the following types of information when you interact with our website:
– Personal Identification Information: This includes your name, email address, phone number, billing and shipping address, and payment information (credit card details).
– Non-Personal Identification Information: This includes browser type, device type, IP address, language preference, referring URLs, and other statistical data about how visitors use our site.
– Cookies and Tracking Technologies: We use cookies to enhance your user experience. These small files are stored on your device and allow us to track your preferences and analyze website traffic. You can manage or disable cookies in your browser settings if you prefer.
2. How We Use Your Information
We use the information we collect for the following purposes:
– Processing Orders: To fulfill orders, deliver products, and process payments.
– Improving User Experience: To personalize your experience and recommend products based on your browsing and purchasing history.
– Customer Support: To respond to inquiries, resolve issues, and offer customer service.
– Marketing: To send promotional emails, newsletters, and offers. You can opt-out of marketing communications at any time by following the unsubscribe link in the emails.
– Website Analytics: To monitor site performance, user activity, and improve our website’s functionality.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. All sensitive data, including payment details, are transmitted through secure SSL (Secure Socket Layer) encryption technology. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We respect your privacy and will not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who help us operate our website and process transactions, such as:
– Payment Processors: To facilitate payment transactions.
– Shipping Providers: To deliver your orders.
– Analytics Providers: To improve our website’s functionality and performance.
These third-party providers are obligated to keep your information confidential and only use it to perform services on our behalf.
5. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.
6. Your Rights and Choices
You have the right to:
– Access and Correct Your Information: You can review and update your personal information by logging into your account.
– Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by following the unsubscribe instructions.
– Request Deletion of Your Data: You may request the deletion of your personal data by contacting us, subject to any legal or contractual obligations we may have.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will take steps to delete the information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Cyan Collections
Email: [email protected]
By using our website, you consent to the collection and use of your information as described in this Privacy Policy.